Getting started

Getting Started

API Basics

APIs

Authentication

Blocklists

Call Channels

Call Center

Call Recordings

Devices

Pivot

Quickcall

Webhooks

Business SMS

VirtualText

Automation

Zapier

Use cases

Create Trello Card for Voicemails Received

Send Call Data to Google Sheets

Slack Notifications from Call Events

SMS Airtable Template

Trigger SMS Messages from Your CRM

Zapier Webinar Recording

Introduction to Zapier

Our Zapier Integration — our app inside the Zapier platform — lets you connect your VirtualPBX account to your favorite business apps like HubSpot, Pipedrive, Slack, Trello, and Gmail to log your call data, notify team members about inbound calls, and create timely reports. You can sign up for a Free Zapier account today.

Just getting started? Try one of our Zap Templates.

Zapier Integration Tutorials

Zapier works in an action-reaction format. A trigger, like an incoming call, signals Zapier to complete other tasks like logging data or sending emails.

You can use the following triggers with the VirtualPBX App in Zapier.

• Call Bridged: Trigger when a call is connected to a user or device. Useful for seeing which device answered a call.
• Call Started, Ended and Answered: Trigger when a call starts, ends or is answered. Useful for finding the duration of calls and the time of day when calls were taken.
• Missed Call: Trigger when a call is missed by a user or device.Perfect for notifying your team when a call wasn’t picked up.
• New Voicemail: Trigger when a caller leaves a voicemail.Great for linking with notifications so a timely call-back can be made.

Our tutorials listed in the menu below will help you customize your Zaps. You can easily analyze monthly call performance, automate reports sent to team leaders and VPs, and more.

Log my call data →

1. Send my call data to a Google Sheets spreadsheet

2. Send my voicemail data to Google Sheets

3. Keep a running count of weekly calls in Gmail reports

Automate my reporting →

1. Automatically deliver weekly Gmail emails containing call data

2. Send Slack notifications when call events happen (call is received, voicemail is left)

3. Keep an ongoing log in Google Sheets of all calls on your VirtualPBX account

4. Create Trello cards, using conditional logic to reach different teams (like Sales and Marketing)

Make sense of call data (like calculating average call duration) →

1. Use Google Sheets for calculations (total calls, voicemails left this week, etc.)

2. Log all your calls in Google Sheets

3. Log your voicemail data in Google Sheets

Notify my team about inbound calls or voicemails →

1. Send Slack notifications when a call event takes place (call is received, voicemail is left)

2. Automate email-based reports through Gmail that include call data

Not a VirtualPBX Customer Yet? Get Started!

All our Business Phone Plans have access to Zapier Integration. Whether you’re an entrepreneur or enterprise, we have something for you.

START VIRTUALPBX SERVICE

On this page

• Introduction to Zapier
• Zapier Integration Tutorials
• Log my call data →
• Automate my reporting →
• Make sense of call data (like calculating average call duration) →
• Notify my team about inbound calls or voicemails →
• Not a VirtualPBX Customer Yet? Get Started!