Getting started

Getting Started

API Basics

APIs

Authentication

Blocklists

Call Channels

Call Center

Call Recordings

Devices

Pivot

Quickcall

Webhooks

Business SMS

VirtualText

Automation

Zapier

Use cases

Create Trello Card for Voicemails Received

Send Call Data to Google Sheets

Slack Notifications from Call Events

SMS Airtable Template

Trigger SMS Messages from Your CRM

Zapier Webinar Recording

About Recordings

Recordings endpoint provides a way to access call recordings.

<aside> šŸ’” Automated API use of the Call Recordings API endpoint may cause restriction API access to the account. Please contact our team for guidance on automating management of Call Recordings.

</aside>

Fetch recordings#

GET /v2/accounts/{ACCOUNT_ID}/recordings GET /v2/accounts/{ACCOUNT_ID}/users/{USER_ID}/recordings

Lists the call recording with pagination and filtering.

curl -v -X GET \\
    -H "X-Auth-Token: {AUTH_TOKEN}" \\
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings

Fetch recording media or document#

GET /v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}

Gets a specific recording document.

curl -v -X GET \\
    -H "X-Auth-Token: {AUTH_TOKEN}" \\
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}

Gets a specific recording document attachment if available. Mind theĀ AcceptĀ header in example below. For clients that do not support setting theĀ AcceptĀ header, a query string parameter can be included:Ā ?accept=audio/mpeg.

Optional parameterĀ inlineĀ can be eitherĀ trueĀ orĀ false.

curl -v -X GET \\
    -H "X-Auth-Token: {AUTH_TOKEN}" \\
    -H "Accept: audio/mpeg" \\
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}

Remove a recording#

DELETE /v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}

This will delete the metadata document. If the binary data is stored on the metadata document (instead of on a storage provider), it will also be deleted. Recordings stored on storage providers will not be deleted.

curl -v -X DELETE \\
    -H "X-Auth-Token: {AUTH_TOKEN}" \\
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}

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