Getting started
Getting Started
API Basics
APIs
Authentication
Blocklists
Call Channels
Call Center
Call Recordings
Devices
Pivot
Quickcall
Webhooks
Automation
Zapier
Use cases
Create Trello Card for Voicemails Received
Send Call Data to Google Sheets
Slack Notifications from Call Events
SMS Airtable Template
Trigger SMS Messages from Your CRM
Zapier Webinar Recording
About Recordings
Recordings endpoint provides a way to access call recordings.
Automated API use of the Call Recordings API endpoint may cause restriction API access to the account. Please contact our team for guidance on automating management of Call Recordings.
Fetch recordings#
GET /v2/accounts/{ACCOUNT_ID}/recordings GET /v2/accounts/{ACCOUNT_ID}/users/{USER_ID}/recordings
Lists the call recording with pagination and filtering.
curl -v -X GET \
-H "X-Auth-Token: {AUTH_TOKEN}" \
http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings
Fetch recording media or document#
GET /v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}
Gets a specific recording document.
curl -v -X GET \
-H "X-Auth-Token: {AUTH_TOKEN}" \
http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}
Gets a specific recording document attachment if available. Mind the Accept
header in example below. For clients that do not support setting the Accept
header, a query string parameter can be included: ?accept=audio/mpeg
.
Optional parameter inline
can be either true
or false
.
curl -v -X GET \
-H "X-Auth-Token: {AUTH_TOKEN}" \
-H "Accept: audio/mpeg" \
http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}
Remove a recording#
DELETE /v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}
This will delete the metadata document. If the binary data is stored on the metadata document (instead of on a storage provider), it will also be deleted. Recordings stored on storage providers will not be deleted.
curl -v -X DELETE \
-H "X-Auth-Token: {AUTH_TOKEN}" \
http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/recordings/{RECORDING_ID}